Purchases and restore
Open Settings in the App, choose PDF Scanner Pro, then tap Restore Purchases. Use the same Apple Account that made the purchase. Apple handles billing, refunds, and subscription management.
Support
How can we help?
Find quick answers for PDF Scanner or contact us by email. No App account is required.
Documents and iCloud
When iCloud Drive is available, documents sync through your Apple Account. Otherwise, the App automatically uses local device storage. Check the Files app and your iCloud settings if a file is not visible.
Scanning and permissions
Camera scanning requires Camera access. Photo and video tools access only items you select. Review permissions in iOS or iPadOS Settings if a feature cannot open.
Printing and local scanners
AirPrint requires a compatible printer. AirScan/eSCL discovery requires Local Network access and a compatible scanner on the same trusted network. Printer support does not guarantee scanner support.
PDF permissions
The App respects document passwords and PDF permissions. Printing, copying, OCR, merging, or editing may be unavailable when the document owner has restricted those actions.
Privacy and storage
Document processing occurs on your device. The developer does not operate an account or document-upload server. See the Privacy Policy for details.
Contact support
Tell us what you were trying to do, what happened, and your iPhone or iPad model, operating-system version, and App version.
Protect your information: Do not email confidential PDFs, passwords, payment details, or private photos unless essential. Remove or redact sensitive information first.